In the Lino Kissamos, our aim is the complete satisfaction of the professional. Due to the nature of wholesale products and for hygiene reasons, returns are accepted within 14 calendar days from receipt, exclusively in cases of defective product or error in order fulfillment. Products must be in their original sealed packaging, unwashed and unused, and accompanied by the corresponding proof of purchase. In the event of our error, The Lino Kissamos covers all the costs Returns and replacements.

• Shipment with Haulage Company (Agency): For large volume and weight orders (e.g., full room furnishings), shipping is done via freight carriers. Delivery times range from 3 to 7 working days, depending on the destination.

• Courier Delivery For samples or small volume orders, we use express courier services with delivery within 2-4 working days.

• Collection from our Headquarters: If you are in Crete, you can collect your order directly from our premises at Kissamos, Chania, after consultation.